Privacy Policy 1
BoxyHQ Inc
Privacy Policy
This privacy policy sets out how BoxyHQ Inc (“BoxyHQ Inc”) collects, processes and
uses your Personal Information through your use of our Services.
1. Definitions
Anonymized Data means anonymous information collected by us through your use of
this Website or our Services for statistical and/or demographic purposes. Anonymized
Data may be derived from Personal Information.
Data Processor means each of the following: Google Analytics; and Render
(https://render.com/).
DPO means Data Protection Officer, and is the person specifically appointed by us to
deal with your enquiries with respect to this privacy policy and your Personal
Information.
Personal Information means any identifying information about you. This includes, but
is not limited to, the following: email address; name; username/passwords; and
cookies and usage data.
Services means all services provided by BoxyHQ Inc to you, including (but not
limited to) this Website and the following: Delivery of product and service; Marketing
and communications; and User management.
Website means https://boxyhq.com and all websites, applications and
communications that post a link to this Privacy Policy.
2. Personal Information Collection
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We only collect and use Personal Information to the extent necessary to provide you
with the Services. We collect Personal Information for the Website to provide you
with a better online experience.
We also provide the following services:
Delivery of product and service
To deliver the Services, fulfill and manage customer orders and provide customer
support.
Marketing and communications
To send marketing and promotional materials and other information that may be of
interest to you.
User management
To allow users to create and manage their accounts so they can use the Services.
3. Personal Information Retention
We keep Personal Information for the shortest time necessary to provide you with
Services and to meet all our legal and compliance obligations. To determine this
retention period, we take into account (i) the nature of the Personal Information
gathered; and (ii) the nature of our legal and compliance obligations. All Personal
Information no longer required by us is destroyed and/or erased.
4. Anonymized Data
We may use, collect and share Anonymized Data for any purpose at our discretion.
Anonymized Data cannot be used to reveal your identity (either directly or indirectly).
We may retain all Anonymized Data indefinitely.
Anonymized Data includes:
Device data: This includes information about the device used to interact with our
Services.
Location data: This includes geolocation data (based on your IP address).
Log and usage data: This includes usage and performance information with
respect to our Services.
5. Personal Data from Third Parties
We may, from time to time, obtain Personal Information from third parties to enable
us to better tailor our Services to you (Third Party Personal Information). When we
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obtain Third Party Personal Information, we will notify you within one month.
If we use or share Third Party Personal Information, we will notify you immediately.
6. Your Rights
With respect to Personal Information we hold, you have the following rights:
Access: You may request from us access to your data that we hold on you.
Rectification: If the data we hold on you is inaccurate, you may request that we
correct it. If the data we hold is incomplete, you may request that we complete it.
Erasure: Subject to certain conditions, you may request that we erase all of the
data we hold on you.
Restrictions: Subject to certain conditions, you may request that we restrict the
processing of data we hold on you.
Portability: Subject to certain conditions, you may request that we transfer all the
data we hold on you to a third party (including yourself).
Objections: Subject to certain conditions, you may object to us processing the
data we hold on you.
7. Data Processors
We engage Data Processors to assist us in providing you with Services. Data
Processors are contractually obligated to us, and must:
comply with, and act only on, our instructions with respect to the data that they
process on our behalf (we, of course, give our instructions in accordance with this
privacy policy);
notify us if they believe we are acting in breach of the GDPR (where applicable);
first obtain our consent prior to sub-contracting data processing services;
comply with their obligations under the GDPR (where applicable).
8. Your Account
If you choose to create an online account with us, you have the right to:
Update or delete your account at any time; and
Opt-out of receiving emails and other communications from us.
9. Public Posts
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You may choose to engage with our Services by posting or sharing your own content
(including Personal Information) on our Website. If you choose to voluntarily share
Personal Information on a publicly available forum, we cannot prevent the further use
of your Personal Information.
10. Social Media
You may choose to engage with our Services through a variety of social media sites
and platforms, for example Facebook, Instagram and Twitter. When you interact with
our Services through these social media platforms, you may allow us to receive
Personal Information and other Anonymized Data on how you are interacting with our
Services. This will depend on your privacy settings on each social media site and
platform.
The data we are provided by you through your interaction with our Services on social
media sites and platforms will be used by us subject to the terms of this privacy
policy. Depending on your social media site’s privacy settings, your Personal
Information may become public to a community of users if you choose to engage
with our Services through these platforms.
For further information on how you can customize your privacy settings on social
media sites and how those sites handle your privacy, please refer to the privacy
policy of each particular social media site.
11. Minors
We do not knowingly collect information on children under the age of 16 (“Child”). If
you become aware that a Child has provided us with Personal Information, please
contact us. If we become aware that we have collected Personal Information from a
Child without their parent's verifiable authorization to access our Services, we will
take steps to remove that information from our servers.
12. Third Party Links
Our website contains links to other third-party websites not owned or managed by
BoxyHQ Inc. This privacy policy applies to this website only. If you click a link to a
third-party website, the privacy policy of that website will apply. We highly
recommend that you read the privacy policies of other websites as they may be
different from ours.
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13. Payment Vendors
You can make payments via our website. Our vendors are listed below:
Stripe:
Their privacy policy can be viewed at https://stripe.com/privacy.
14. Merger, acquisition or asset sale
If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your
Personal Information may be transferred.
15. Updates
We are constantly reviewing our privacy policy and procedures to ensure that they
meet best practices. This policy was last updated on August 9, 2021.
16. Contact us
If you have any questions or suggestions about our privacy policy or want to know
more information about Personal Information we hold, please contact us at
privacy@boxyhq.com or write to us at 31 Coxwell Boulevard, London, NW9 4AE.
17. Complaints
If you have any questions or suggestions about our privacy policy or want to know
more information about Personal Information we hold, please contact our Data
Protection Officer (DPO)privacy@boxyhq.com or write to the DPO at 31 Coxwell
Boulevard, London, NW9 4AE.
If you are not satisfied with our response, you have the right to lodge a complaint at
any time to your relevant authority.